Cancellation policy

The customer can choose to cancel an order any time before it's dispatched. The order cannot be canceled once it’s customization starts. However, the customer may choose to reject it at request, rawalson's management have right to accept or decline.

The time window for cancellation varies based on different categories and the order cannot be canceled once the specified time has passed.

In some cases, the customer may not be allowed to cancel the order for free, post the specified time and a cancellation fee will be charged. The details about the time window mentioned on the product page or order confirmation page will be considered final.

In case of any cancellation from the third party seller due to unforeseen circumstances, a full refund will be initiated for prepaid orders.

Rawalson reserves the right to accept the cancellation of any order. Rawalson also reserves the right to waive off or modify the time window or cancellation fee from time to time.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail support@rawalson.in